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: New firmware version 1.0.1.1 is available for EOS R5 C : We are excited to announce that we have refreshed the ranking scale within the community! : Keep your Canon gear in optimal condition with a Canon Maintenance Service : New firmware version 1.0.3.1 is available for EOS-C300 Mark III : New firmware version 1.0.5.1 is available for EOS-C500 Mark II : New firmware version 1.0.3 is available for EOS M50 Mark II : New firmware version 1.3.2 is available for PowerShot G7 X Mark III : Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down : New firmware version 1.3.0 is available for PowerShot PICK : New firmware version 1.0.1 is available for CR-X300 : New firmware version 1.1.0 is available for EOS-R10 : New firmware version 1.1.0 is available for EOS-R7 : New firmware version 1.6.0 is available for EOS-R6 : New firmware version 1.6.0 is available for EOS-R5 : New firmware version 1.2.1 is available for EOS-R3 : New firmware version 1.2.0 is available for CR-N 500 : New firmware version 1.2.0 is available for CR-N 300 : New firmware version 1.1.1 is available for RF 70-200mm L IS USM : New firmware version 1.0.4.1 is available for EOS C70 If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 seven days a week, 8 AM to midnight EST. Let them know you have been working with technical support and that the Canon Upgrade Program was offered.
Free ground shipping is included with your purchase. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. You do qualify for the Canon Upgrade Program. If these steps do not resolve the paper feeding issue the printer would need to be replaced since service is no longer available for this model. After 60 seconds plug the power cord back in and power on the printer. While the power is off, press the power button 5 times. While the printer is on, unplug the power cord from the printer and let it sit for 60 seconds. I also recommend performing a reset of the printer. I recommend performing a roller cleaning on MX300.